This role involves working on the customer's ICT equipment, including Defence's Juniper ICT network, wireless technology, Skype of business voice and video conferencing
Job Summary
This role involves working on the customer's ICT equipment, including Defence's Juniper ICT network, wireless technology, Skype of business voice and video conferencing.
Key responsibilities include managing workload within the customer's services management tool to meet SLAs and resolving incidents or delivering service requests individually or with other teams.
Telstra offers performance-related pay, access to learning programs, global presence opportunities, purchased annual leave, an additional Telstra day off, and discounts on products and services.
Matching Summary
This role involves working on the customer's ICT equipment, including Defence's Juniper ICT network, wireless technology, Skype of business voice and video conferencing.
Skills & Requirements
Must-have
Juniper ICT network
Skype of business voice and video conferencing
passive ICT copper and fibre
VTC skills
Microsoft Project, Word, Excel, PowerPoint, Visio
Nice-to-have
human connection
sustainability focus
welcoming and inclusive community
Key Requirements
Minimum Baseline AGSVA security clearance
NV1 AGSVA security clearance required
Australian Citizens only
Knowledge on data networks and products
Experience in voice technology IP and analogue SFB