Patient Reception Specialist - Farmington Hills

Summit CityMD

Farmington Hills, MI, United States
Patient support and communication
Exceptional patient experience
Collect patient co-payments
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty

Job Summary

  • The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.
  • Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.

Skills & Requirements

Must-have

  • patient support and communication
  • exceptional patient experience
  • collect patient co-payments
  • schedule patient appointments
  • medical terminology and insurance practices
  • basic arithmetic skills

Nice-to-have

  • compassionate community
  • innovating value-based care
  • professional and welcoming manner
  • assist with patient comfort

Key Requirements

  • High School Diploma/Equivalency required
  • Current BLS certification for healthcare providers preferred
  • Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
  • Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems
  • Knowledgeable of CPT and ICD-10 coding

Work Rights

Not specified

Tailored Resume

Cover Letter