Patient Access Representative- Phys Med Clinic

st. lab. info

Main Campus, OH, United States
On-site
Excellent customer service
Accurate demographic and insurance information
Computer systems navigation
The Patient Access Representative at St. Lab Info is responsible for registering patients, scheduling appointments, and providing excellent customer service within a healthcare setting. The role requires strong administrative skills, computer proficiency, and a focus on patient eligibility verification for insurance purposes

Job Summary

  • The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Obtains accurate demographic, insurance, and physician information on registrations and screens customer data to ensure patient eligibility for insurance indicated.

Matching Summary

Match Score: 85

The Patient Access Representative at St. Lab Info is responsible for registering patients, scheduling appointments, and providing excellent customer service within a healthcare setting. The role requires strong administrative skills, computer proficiency, and a focus on patient eligibility verification for insurance purposes.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Computer systems navigation
  • Administrative and organizational skills

Nice-to-have

  • Ability to multi-task in stressful environment
  • Assisting with new employee training

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience preferred
  • CPR certification may be required
  • Associate's Degree preferred

Work Rights

Not specified

Tailored Resume

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