Passenger Service Agent

Alliance Ground International (AGI)

St. Louis, MO, United States
Customer service
Safety and security procedures
Handle customer concerns
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs and following safety and security procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs and following safety and security procedures.
  • Responsibilities include handling customer interactions at the ticket counter and gate, assisting with reservations and ticketing, managing baggage issues, and answering travel inquiries.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, a 401(k) program, and on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs and following safety and security procedures.

Skills & Requirements

Must-have

  • customer service
  • safety and security procedures
  • handle customer concerns
  • check passenger tickets
  • process payment transactions

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • energy and enthusiasm
  • respect for team

Key Requirements

  • High school diploma, GED, or equivalent work experience
  • Authorization to work in the United States
  • Must complete SIDA training
  • 1+ year relevant experience preferred

Work Rights

Must have authorization to work in the United States

Tailored Resume

Cover Letter