Technical Customer Support Engineer - India

ClickHouse

Remote, India
Not specified; ranges apply only to us locations
Remote
Sql databases and olap knowledge
Cloud-native saas and distributed systems
Kubernetes and docker experience
ClickHouse is seeking a Technical Customer Support Engineer for a remote position in India, aiming to enhance customer service for its rapidly growing analytics platform. The role involves supporting users through various communication channels and requires technical expertise in relevant domains

Job Summary

  • The company is seeking a Technical Support Engineer to join a rapidly growing team serving over 3,000 customers globally.
  • Responsibilities include triaging tickets, providing on-call coverage, and collaborating with engineering teams to define product functionality.
  • Employees receive equity, flexible time off, healthcare contributions, and a $500 home office setup allowance.

Matching Summary

Match Score: 85

ClickHouse is seeking a Technical Customer Support Engineer for a remote position in India, aiming to enhance customer service for its rapidly growing analytics platform. The role involves supporting users through various communication channels and requires technical expertise in relevant domains.

Salary

Not specified; ranges apply only to US locations

Skills & Requirements

Must-have

  • SQL databases and OLAP knowledge
  • Cloud-native SaaS and distributed systems
  • Kubernetes and Docker experience
  • 24x7 global support availability
  • Strong English communication skills

Nice-to-have

  • Experience with ClickHouse open-source or Cloud
  • Open source community contribution background
  • Azure, GCP, or AWS cloud provider experience
  • Data pipeline tools like Kafka or Spark
  • Self-driven curiosity and problem-solving mindset

Key Requirements

  • Previous technical experience in Support Engineering or Database Administration
  • Ability to work fully remote with reliable connectivity
  • Availability for 24x7 support scheduling in a global environment

Work Rights

Not specified

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