Front Desk Agent Am

Pyramid Global Hospitality

Clearwater Beach, Florida, US
Base: $16.00 - $17.00; bonus/equity: lucrative bon...
Not specified (assumed onsite)
Hotel front desk agent experience
Fspms or marsha software knowledge
Customer service attitude
Pyramid Global Hospitality is seeking a Front Desk Agent for their Clearwater Beach Marriott Suites, emphasizing a People First culture that values employee growth and development. The ideal candidate should have experience in hotel front desk operations, strong customer service skills, and a passion for delivering exceptional guest experiences

Job Summary

  • The Front Desk Agent serves as the guests' first point of contact and manages all aspects of their accommodation.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, and paid time off.
  • The role involves registering guests, managing reservations, and responding to client complaints in a timely manner.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is seeking a Front Desk Agent for their Clearwater Beach Marriott Suites, emphasizing a People First culture that values employee growth and development. The ideal candidate should have experience in hotel front desk operations, strong customer service skills, and a passion for delivering exceptional guest experiences.

Salary

Base: $16.00 - $17.00; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k with match, PTO

Skills & Requirements

Must-have

  • Hotel Front Desk Agent experience
  • FSPMS or MARSHA software knowledge
  • Customer service attitude

Nice-to-have

  • Passion for service excellence
  • Upselling additional facilities
  • Collaborative work environment

Key Requirements

  • Work experience as Hotel Front Desk Agent
  • Experience with FSPMS or MARSHA systems
  • Understanding of travel planning websites

Work Rights

Not specified

Tailored Resume

Cover Letter