As our IT Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region
Job Summary
As our IT Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region.
You will be responsible for leading comprehensive hardware and software management, mentoring the Ops Support team, and building strong relationships throughout the organization.
At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best, with benefits including time to recharge, health & wellbeing, and career growth.
Matching Summary
As our IT Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region.
Skills & Requirements
Must-have
hardware and software management
cybersecurity tools and best practices
supporting multiple OS versions
Identity Management Platforms
Google Workspace administration
automating repetitive tasks
Endpoint Management platforms
Nice-to-have
player-coach role
trusted and reliable partner
collaborative mindset
proactive working style
think big, ask why, show respect
Key Requirements
Experience with cybersecurity tools
Familiarity with supporting multiple OS versions
Strong experience with Identity Management Platforms
Deep technical proficiency in Google Workspace administration
Strong experience automating repetitive tasks
Proven experience with Endpoint Management platforms