Customer Service Delivery Advocate

Carvana

Chattanooga, TN, United States
Base: $17-$19 hourly; bonus/equity: performance-ba...
On-site
2 years customer-facing experience
Physical lifting up to 50lbs
Valid driver's license required
Customer Advocates deliver vehicles straight to customers' doors while reintroducing happiness into the car-buying process

Job Summary

  • Customer Advocates deliver vehicles straight to customers' doors while reintroducing happiness into the car-buying process.
  • The role offers a competitive starting hourly rate of $17/hr with performance-based increases up to $19/hr within the first year.
  • Team members receive comprehensive benefits including 100% company-paid healthcare premiums, paid time off, and tuition reimbursement.

Matching Summary

Customer Advocates deliver vehicles straight to customers' doors while reintroducing happiness into the car-buying process.

Salary

Base: $17-$19 hourly; Bonus/Equity: Performance-based merit increases and Carvana Shares; Benefits: 401(k) match, overtime opportunities

Skills & Requirements

Must-have

  • 2 years customer-facing experience
  • Physical lifting up to 50lbs
  • Valid driver's license required
  • Ability to work rotating shifts
  • English language proficiency

Nice-to-have

  • Self-motivated team player
  • Enthusiastic and energetic attitude
  • Clean driving record
  • Community involvement interest

Key Requirements

  • Minimum 2 years customer-facing experience
  • Valid driver's license and minimum age 21
  • Obtain Notary license within 90 days
  • Pass drug test and obtain DOT Medical Card
  • State-specific specialty licenses (e.g., Chauffeur, Salesperson)

Work Rights

Must be at least 21 years of age and possess a valid driver's license

Tailored Resume

Cover Letter