Application Support Sme

Lseg

Hyderabad, India
Business process management
Business analysis
Process discovery workshops
The Application Support SME will lead process discovery, modelling, governance, and optimization initiatives across the organization

Job Summary

  • The Application Support SME will lead process discovery, modelling, governance, and optimization initiatives across the organization.
  • Collaborate with Product Owners, SMEs, Engineering, and Operations teams to refine workflows and ensure process alignment.
  • Join us and be part of a team that values innovation, quality, and continuous improvement.

Matching Summary

The Application Support SME will lead process discovery, modelling, governance, and optimization initiatives across the organization.

Skills & Requirements

Must-have

  • Business Process Management
  • Business Analysis
  • Process discovery workshops
  • DevOps environment
  • SaaS-based applications support
  • Cloud technologies (AWS/Azure)
  • ITIL processes

Nice-to-have

  • Workflow automation tools
  • IBM BlueWorks Live experience
  • Scripting/programming tools
  • Stakeholder management
  • Creative, results-driven

Key Requirements

  • 8–10 years of experience
  • Degree in Computer Science or equivalent
  • Experience supporting SaaS applications
  • Experience with cloud technologies
  • Understanding of ITIL processes
  • Ability to troubleshoot application issues

Work Rights

Not specified

Tailored Resume

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