Claims Intake Analyst (fnol)

AIG

Not specified; not specified; comprehensive benefi...
Fully bilingual spanish and english
Strong data entry accuracy
Experience in customer service role
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system

Job Summary

  • This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system.
  • The ideal candidate must be fully bilingual, communicating fluidly in both Spanish and English for oral and written interactions.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Fully bilingual Spanish and English
  • Strong data entry accuracy
  • Experience in customer service role
  • Proficiency with MS Office suite

Nice-to-have

  • Basic knowledge of insurance terminology
  • Empathy and customer service orientation
  • Problem solving skills for unusual situations
  • Ability to identify fraud indicators

Key Requirements

  • Associates degree or equivalent
  • Must be able to communicate fluidly in Spanish and English
  • Experience in customer service role

Work Rights

Not specified

Tailored Resume

Cover Letter