Vice President, Customer Success And Renewals - Illumio - Sunnyvale, Ca

Illumio

Sunnyvale, California, US
Base: $271,000 - $325,000 usd; bonus/equity: equit...
On-site
15+ years customer facing experience
10+ years leading globally distributed teams
Proven track record driving renewal execution in saas
Illumio is seeking a Vice President of Customer Success and Renewals to lead their globally distributed team in Sunnyvale, California. The ideal candidate will have extensive experience in customer management within a SaaS environment and will be responsible for driving customer engagement, retention, and revenue growth

Job Summary

  • The role involves setting the team's strategy while leading a globally distributed organization responsible for adoption and renewal motions across Illumio's commercial ecosystem.
  • This senior leader will drive standards for hiring, training, and field execution to ensure a predictable business across industries and geographies.
  • Illumio offers a wide range of benefits including Medical, Dental, Vision Coverage, Paid Parental Leave, Equity Opportunities, and Retirement Savings.

Matching Summary

Match Score: 85

Illumio is seeking a Vice President of Customer Success and Renewals to lead their globally distributed team in Sunnyvale, California. The ideal candidate will have extensive experience in customer management within a SaaS environment and will be responsible for driving customer engagement, retention, and revenue growth.

Salary

Base: $271,000 - $325,000 USD; Bonus/Equity: Equity Opportunities included; Benefits: Medical, Dental, Vision, Paid Parental Leave, Wellness Reimbursement, Retirement Savings

Skills & Requirements

Must-have

  • 15+ years customer facing experience
  • 10+ years leading globally distributed teams
  • Proven track record driving renewal execution in SaaS
  • Extensive pre-sales and post-sales experience
  • Experience managing enterprise strategic customers

Nice-to-have

  • Evangelist for the Customer voice
  • Ability to inspire people and build top performing teams
  • Value-based conversation with business executives
  • Strong operational skills and executive gravitas
  • Creative leader with cross-functional collaboration skills

Key Requirements

  • Bachelor's degree required
  • Advanced degree(s) are a plus
  • 15+ years of customer facing experience
  • Minimum ten years leading globally distributed teams
  • Demonstrated success exceeding revenue targets

Work Rights

Not specified

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