Associate, Payroll Client Services - Sat–wed

Impulse Dynamics

EMEA
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
Fully remote
Payroll processing experience
Regional compliance basics
Client-facing support roles
Impulse Dynamics is seeking an Associate for Payroll Client Services to provide payroll support and manage client inquiries, focusing on compliance and service excellence. The role requires technical payroll knowledge and strong communication skills, and is fully remote with a fixed schedule from Saturday to Wednesday

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include first-line support for employee and client inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 85

Impulse Dynamics is seeking an Associate for Payroll Client Services to provide payroll support and manage client inquiries, focusing on compliance and service excellence. The role requires technical payroll knowledge and strong communication skills, and is fully remote with a fixed schedule from Saturday to Wednesday.

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll processing experience
  • Regional compliance basics
  • Client-facing support roles
  • Analytical mindset and attention to detail
  • Fast-paced international environments
  • Fluent in English
  • Slack, Zendesk, and spreadsheets

Nice-to-have

  • Energetic, curious, motivated, ambitious
  • Innovation and AI capabilities
  • Proactive client communication
  • Cross-functional collaboration
  • Continuous improvement mindset

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Experience in client-facing or support roles
  • Ability to learn and support multiple payroll-related products

Work Rights

Not specified

Tailored Resume

Cover Letter