Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, United States
Base: $95,000 - $142,600 usd (atlanta); + us locat...
Fully remote
3+ years customer-facing services experience
2+ years talent acquisition or hr domain expertise
1+ years ai/ml or data-driven product experience
This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • The position requires collaborating with the Workday account team to influence retention, advocacy, and expansion through strategic engagements and clear success milestones.
  • Workday offers a flexible work approach requiring at least 50% time in-office or field, combined with competitive compensation including base pay, bonus plans, and stock grants.

Matching Summary

This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.

Salary

Base: $95,000 - $142,600 USD (Atlanta); Additional US locations up to $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR domain expertise
  • 1+ years AI/ML or data-driven product experience
  • Strategic customer engagement management
  • Data-driven adoption and health metrics usage

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in evolving incubation environments
  • Ability to translate complex AI concepts
  • Sun-drenched optimism and drive
  • Collaborative cross-functional teamwork

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Up to 15% travel capability
  • US work authorization status not specified

Work Rights

Not specified

Tailored Resume

Cover Letter