Customer Service Representative

FOX Factory

Baton Rouge, US
Professional assistance over phone/email
Understanding customer needs
Communicate effectively with customers
FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide

Job Summary

  • FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide.
  • This entry-level role guides customers and dealers through the FOX experience, providing professional assistance over the phone/email with orders, product inquiries, lead times, troubleshooting, and basic order management.
  • Not only do we provide competitive wages, you will also have access to great benefits and employee discounts, and it’s a fun environment where we truly enjoy working as a team.

Matching Summary

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide.

Skills & Requirements

Must-have

  • Professional assistance over phone/email
  • Understanding customer needs
  • Communicate effectively with customers
  • Manage and process customer orders
  • Basic to advanced MS Office expertise

Nice-to-have

  • Enjoy working as a team
  • Fun environment
  • Understanding of Bicycle industry

Key Requirements

  • HS Diploma or GED
  • Ability to sit for long periods
  • Ability to lift up to 50 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter