Regional Facilities Manager

JLL UK

Madrid, Spain
Client satisfaction within areas
Operational fm delivery consistency
Emea property portfolio management
The Regional Facilities Manager is responsible for ensuring a high level of client satisfaction within their areas and countries of responsibility, delivering key initiatives and ensuring consistency in processes and operational FM delivery

Job Summary

  • The Regional Facilities Manager is responsible for ensuring a high level of client satisfaction within their areas and countries of responsibility, delivering key initiatives and ensuring consistency in processes and operational FM delivery.
  • This role delivers efficient operational facility activities to meet contractual obligations with respect to the EMEA property portfolio of the Client, requiring extensive travel across EMEA.
  • You’ll join an entrepreneurial, inclusive culture where like-minded people work naturally together to achieve great things, with a Total Rewards program to help you achieve your ambitions.

Matching Summary

The Regional Facilities Manager is responsible for ensuring a high level of client satisfaction within their areas and countries of responsibility, delivering key initiatives and ensuring consistency in processes and operational FM delivery.

Skills & Requirements

Must-have

  • Client satisfaction within areas
  • Operational FM delivery consistency
  • EMEA property portfolio management
  • Vendor performance management
  • Financial targets achievement
  • Contract adherence and KPIs
  • Quality of delivery management

Nice-to-have

  • Client business understanding
  • Cross-selling service opportunities
  • Continuous improvement mindset
  • Dealing with ambiguity effectively
  • Initiating improvement initiatives
  • Honesty and trustworthiness

Key Requirements

  • Minimum 3 years similar role experience
  • Experience in Soft Services / Front of House
  • Managed facilities across multiple locations
  • Handled client and/or Firm sensitivities
  • Balanced client and Firm interests
  • Translated client needs into services
  • Managed schedules, budgets, contracts

Work Rights

Not specified

Tailored Resume

Cover Letter