Language Services Representative (account Manager, Language Services)

PPD (Thermo Fisher)

Client communication and requirement gathering
Internal and external client relationship management
Triage incoming opportunities and projects
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale

Job Summary

  • At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale.
  • Maintains relationships with key internal and external clients, owns all client communication, gathers complex client requirements, and triages incoming opportunities/projects.
  • As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

Matching Summary

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale.

Skills & Requirements

Must-have

  • Client communication and requirement gathering
  • Internal and external client relationship management
  • Triage incoming opportunities and projects
  • Advise on translation best practices and budgets
  • Troubleshoot project issues
  • Collect customer satisfaction data

Nice-to-have

  • Proactive identification of workflow improvements
  • Support client meetings for future projects

Key Requirements

  • 2 to 5+ years account management experience
  • Experience in localization industry preferred
  • Proficiency in MS Office suite
  • Bachelor's degree or equivalent qualification

Work Rights

Not specified

Tailored Resume

Cover Letter