Service Lane Assistant

Hendrick Lexus Charleston

Charleston, South Carolina, US
Not specified (assumed to be onsite based on job duties).
Valid driver's license required
Customer service and interpersonal skills
Basic knowledge of vehicle mechanical operations
Hendrick Lexus Charleston is seeking a Service Lane Assistant responsible for facilitating vehicle service processes, scheduling appointments, and enhancing customer experience. The ideal candidate should have prior automotive or customer service experience, strong interpersonal skills, and a basic understanding of vehicle mechanics

Job Summary

  • The role involves greeting customers in the service drive area and assisting them with checking vehicles in for service.
  • Employees are responsible for scheduling appointments, processing payments, and maintaining CSI standards at or above company levels.
  • The position requires regular attendance including evening hours, weekends, and holidays while adhering to safety regulations.

Matching Summary

Match Score: 75

Hendrick Lexus Charleston is seeking a Service Lane Assistant responsible for facilitating vehicle service processes, scheduling appointments, and enhancing customer experience. The ideal candidate should have prior automotive or customer service experience, strong interpersonal skills, and a basic understanding of vehicle mechanics.

Skills & Requirements

Must-have

  • Valid Driver's License required
  • Customer service and interpersonal skills
  • Basic knowledge of vehicle mechanical operations

Nice-to-have

  • Previous automotive or customer service experience
  • Intermediate Microsoft Office skills
  • Knowledge of Dealership Management Systems

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of work experience
  • Valid Driver's License

Work Rights

Not specified

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