Incident And Escalation Specialist

AIRBUS DS GEO SA

Brasov, Romania
Base: competitive salary; bonus/equity: multiple b...
Hybrid
Major incident management
Shopfloor support
End-user-computing knowledge
The role involves operational support for Major Incident Management, focusing on critical tickets and coordinating technical teams during total outages

Job Summary

  • The role involves operational support for Major Incident Management, focusing on critical tickets and coordinating technical teams during total outages.
  • Responsibilities include monitoring the availability of Tailored Devices and creating Business Impact Reports during critical disruptions.
  • Airbus offers a competitive salary, multiple bonuses, a private medical plan, wellness access, and a hybrid work policy with provided transportation in the Brașov area.

Matching Summary

The role involves operational support for Major Incident Management, focusing on critical tickets and coordinating technical teams during total outages.

Salary

Base: competitive salary; Bonus/Equity: multiple bonuses (for performance, attendance, and holidays); Benefits: private medical plan with Regina Maria and access to wellness at Belaqva

Skills & Requirements

Must-have

  • Major Incident Management
  • Shopfloor Support
  • End-User-Computing knowledge
  • industrial IT hardware understanding

Nice-to-have

  • Resilience under pressure
  • Clear communication skills
  • Commitment to integrity

Key Requirements

  • Experience in incident and crisis management
  • Complex IT infrastructure experience

Work Rights

Not specified

Tailored Resume

Cover Letter