Case Manager

EML

Newcastle, AU
Fully remote
Workers compensation claims management
Early, timely and empathetic service
Deliver a positive customer experience
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back.
  • You will manage a portfolio of workers compensation claims, working closely with injured workers, employers, and treating health practitioners.
  • EML offers a diverse and collaborative team culture, flexibility for work-from-home, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back.

Skills & Requirements

Must-have

  • Workers compensation claims management
  • Early, timely and empathetic service
  • Deliver a positive customer experience
  • Communicate accurate and clear information
  • Conduct claim reviews and meetings

Nice-to-have

  • Strong customer service focus
  • Collaborative team environment
  • Proactive and self motivated
  • Creative problem solving
  • Commitment to diversity and inclusion

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate environments
  • Demonstrated commitment to excellent customer service
  • Ability to multitask and adapt
  • Strong attention to detail
  • Organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter