Customer Service Associate Representative - Accredo - Hybrid (honolulu, Hi)

Express Scripts

Honolulu, HI, US
Base: $17.75 - $19.00 usd ph; bonus: eligible for ...
Hybrid
High school diploma or ged required
Must live on the island of oahu
Hybrid work with in-person requirement
The Customer Service Associate Representative position at Express Scripts in Honolulu, HI, offers a hybrid work model focused on delivering exceptional patient care through effective communication and problem-solving. Candidates should possess customer service experience and a high school diploma, with preferences for those with pharmacy or medical insurance backgrounds. The role provides a comprehensive benefits package, career growth opportunities, and a supportive company culture

Job Summary

  • This role involves helping patients understand their pharmacy benefits and addressing their questions with empathy.
  • The position requires excellent listening skills to document interactions and assist with prescription refills and billing.
  • Candidates are offered a comprehensive benefits package including medical, vision, dental, 401(k), and paid time off starting day one.

Matching Summary

Match Score: 85

The Customer Service Associate Representative position at Express Scripts in Honolulu, HI, offers a hybrid work model focused on delivering exceptional patient care through effective communication and problem-solving. Candidates should possess customer service experience and a high school diploma, with preferences for those with pharmacy or medical insurance backgrounds. The role provides a comprehensive benefits package, career growth opportunities, and a supportive company culture.

Salary

Base: $17.75 - $19.00 USD per hour; Bonus: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement, 18 days PTO

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Must live on the island of Oahu
  • Hybrid work with in-person requirement

Nice-to-have

  • Empathetic and genuine customer service skills
  • 1 year call center experience preferred
  • Medical insurance or pharmacy experience preferred

Key Requirements

  • High School Diploma / GED
  • Residency on Oahu island
  • Cable broadband or fiber optic internet (10Mbps/5Mbps)

Work Rights

Not specified

Tailored Resume

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