Account Operations Lead

Robinhood Markets Inc

Denver, CO, US
Base: $58,000-$68,000 usd (zone 2); bonus/equity: ...
On-site
Active finra series 7 license
Active finra series 63 license
Brokerage account operations experience
The Account Operations team ensures accurate, compliant, and timely handling of customer account activity across the brokerage lifecycle

Job Summary

  • The Account Operations team ensures accurate, compliant, and timely handling of customer account activity across the brokerage lifecycle.
  • This role involves reviewing complex scenarios such as estates, powers of attorney, and divorce-related distributions while resolving escalations from various teams.
  • Robinhood offers performance-driven compensation including multipliers for impact, equity ownership, and best-in-class benefits like 100% paid health insurance.

Matching Summary

The Account Operations team ensures accurate, compliant, and timely handling of customer account activity across the brokerage lifecycle.

Salary

Base: $58,000-$68,000 USD (Zone 2); Bonus/Equity: Eligible for bonus opportunities + equity ownership; Benefits: 100% paid health insurance, 401(k) matching, lifestyle wallet

Skills & Requirements

Must-have

  • Active FINRA Series 7 license
  • Active FINRA Series 63 license
  • Brokerage account operations experience
  • Complex scenario handling expertise
  • Regulatory compliance adherence

Nice-to-have

  • Series 24 license preferred
  • Strong analytical problem-solving skills
  • Process improvement initiative mindset
  • High-performing team collaboration
  • Clear written and verbal communication

Key Requirements

  • FINRA Series 7 and Series 63 licenses required
  • Experience in KYC/CIP and asset transfers
  • In-person attendance 3 days per week required

Work Rights

Not specified

Tailored Resume

Cover Letter