Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
$75,000.00-$150,000.00 py
On-site
Customer communication
Service estimates
Repair orders
Prestige Toyota of Ramsey is seeking Automotive Service Advisors to facilitate customer service and vehicle repairs, with an estimated annual earning potential of $75,000 to $150,000. The role requires a strong customer service focus and some automotive knowledge, with responsibilities including developing service estimates, writing repair orders, and maintaining customer communication

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross profit.

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking Automotive Service Advisors to facilitate customer service and vehicle repairs, with an estimated annual earning potential of $75,000 to $150,000. The role requires a strong customer service focus and some automotive knowledge, with responsibilities including developing service estimates, writing repair orders, and maintaining customer communication.

Salary

$75,000.00-$150,000.00

Skills & Requirements

Must-have

  • customer communication
  • service estimates
  • repair orders
  • warranty administration

Nice-to-have

  • team player
  • exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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