Empfangsmitarbeiter*in – Novotel Hamburg Central Station
Novotel Hamburg Central Station
Hamburg, Germany
On-site
Guest reception and service
Check-in and check-out
Handling guest requests
As a Front Office Agent, you will be the ambassador of the Novotel brand and the hotel, contributing to our core principle of passion for guests
Job Summary
As a Front Office Agent, you will be the ambassador of the Novotel brand and the hotel, contributing to our core principle of passion for guests.
We offer an unlimited employment contract with above-tariff pay, a workplace in a brand-new NOVOTEL in the heart of Hamburg, and a subsidy for the Deutschlandticket.
Your tasks include classic check-in & check-out, handling guest reception and service, being the point of contact for all guest requests, and controlling bookings.
Matching Summary
As a Front Office Agent, you will be the ambassador of the Novotel brand and the hotel, contributing to our core principle of passion for guests.
Skills & Requirements
Must-have
Guest reception and service
Check-in and check-out
Handling guest requests
Booking control and processing
Nice-to-have
Positive and charming demeanor
Enthusiasm for the profession
Teamwork and knowledge sharing
Key Requirements
Completed vocational training in the hotel industry or career changers welcome