Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

CommBank

Booragoon, Western Australia, Australia
Part-time (22.5 hours/week, monday – friday from 9.30am – 2pm)
Meaningful customer conversations
Transactional needs
Financial health checks
CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours of work per week. The role focuses on delivering exceptional customer service and fostering strong relationships with clients while adhering to bank procedures

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours of work per week. The role focuses on delivering exceptional customer service and fostering strong relationships with clients while adhering to bank procedures.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • transactional needs
  • Financial Health Checks
  • personal loan applications
  • credit card applications
  • adhere to bank processes

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • community events participation
  • safety and wellbeing focus

Key Requirements

  • ability to ask the right questions
  • act with integrity
  • place the customer at the centre
  • work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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