Customer Service - Personal Banker

NatWest Group

Oxford, United Kingdom
Base: £27,090 pro rata; bonus/equity: not specifie...
On-site
Outstanding customer service
Proactive customer conversations
General banking requests
NatWest Group is seeking a Customer Service Personal Banker in Oxford, UK. The role focuses on providing exceptional customer service, assisting clients with their banking needs, and enhancing their financial experiences

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction.
  • You’ll join us on a competitive salary starting of £27,090 pro rata for the hours you work.

Matching Summary

Match Score: 80

NatWest Group is seeking a Customer Service Personal Banker in Oxford, UK. The role focuses on providing exceptional customer service, assisting clients with their banking needs, and enhancing their financial experiences.

Salary

Base: £27,090 pro rata; Bonus/Equity: Not specified; Benefits: Natwest Group Benefits, 33 days holiday, retirement fund contribution

Skills & Requirements

Must-have

  • outstanding customer service
  • proactive customer conversations
  • general banking requests
  • strong communication skills
  • attention to detail

Nice-to-have

  • thrive under pressure
  • determination to improve service
  • work well as part of a team
  • commitment to develop new skills

Key Requirements

  • Foundation Certificate in Responsible Banking training
  • Skilled Worker visa sponsorship not available

Work Rights

Not specified

Tailored Resume

Cover Letter