Solera Holdings, LLC is seeking an Inside Customer Success Representative to foster customer relationships and resolve issues for their large and medium-sized clients. The ideal candidate should have experience in customer success and be adept at multi-tasking and conflict resolution in a fast-paced environment
Job Summary
Solera is a global leader transforming the vehicle lifecycle into a connected digital experience while protecting homes and digital identities.
The Inside Customer Success Representative will build strong relationships with large and medium-sized customers to drive retention and resolve issues.
Candidates must be adept at multi-tasking, using automation tools, and collaborating across departments to achieve successful business outcomes.
Matching Summary
Match Score: 78
Solera Holdings, LLC is seeking an Inside Customer Success Representative to foster customer relationships and resolve issues for their large and medium-sized clients. The ideal candidate should have experience in customer success and be adept at multi-tasking and conflict resolution in a fast-paced environment.
Skills & Requirements
Must-have
3+ years customer success experience
Bachelor's degree or equivalent
Strong problem-solving skills
Excellent verbal and written English
Ability to work independently
Nice-to-have
Familiar with DOT/FMCSA/CSA Regulations
French speaker
Intermediate to advanced Salesforce knowledge
Experience with Five9 platform
Positive attitude in fast-paced environment
Key Requirements
Bachelor's degree or equivalent work experience
3+ years in customer success, account management, sales, or consulting