As a Senior Customer Success Manager, you will manage onboarding and ongoing operational initiatives for some of our most strategic customers and partners, acting as the subject matter expert and go-to technical advisor
Job Summary
As a Senior Customer Success Manager, you will manage onboarding and ongoing operational initiatives for some of our most strategic customers and partners, acting as the subject matter expert and go-to technical advisor.
Responsibilities include serving as a customer's technical advisor, owning project management and escalations, collaborating with various stakeholders to deliver world-class solutions, and negotiating customer requests.
Branch offers market-leading medical, dental, and vision insurance, stock options, a free premium-tier Origin Financial Wellness subscription, a monthly home-office stipend, 401k, 12-weeks paid parental leave, flexible time off, and 11 paid company holidays.
Matching Summary
As a Senior Customer Success Manager, you will manage onboarding and ongoing operational initiatives for some of our most strategic customers and partners, acting as the subject matter expert and go-to technical advisor.