Customer Onboarding Specialist

SiteMinder

Mexico, Mexico
Remote
Fluent english and spanish language skills
Proven customer service experience
Tech savvy with sound technology knowledge
The role involves providing software training to hotel customers across Mexico via screenshare, chat, and phone

Job Summary

  • The role involves providing software training to hotel customers across Mexico via screenshare, chat, and phone.
  • SiteMinder is the world's leading open hotel commerce platform supporting over 50,000 hotels in 150+ countries.
  • Employees enjoy a hybrid working model, private health insurance, and paid training as part of the benefits package.

Matching Summary

The role involves providing software training to hotel customers across Mexico via screenshare, chat, and phone.

Skills & Requirements

Must-have

  • Fluent English and Spanish language skills
  • Proven customer service experience
  • Tech savvy with sound technology knowledge

Nice-to-have

  • Passion for premium customer experience
  • Goal oriented and target driven mindset
  • Experience in hotel industry or SaaS company

Key Requirements

  • Fluency in English and Spanish required
  • Previous customer service experience mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter