Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)
CommBank
Rouse Hill, Australia
Exceptional customer service
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Nice-to-have
Interest in building a career
Improving financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service
Ideally in Financial Services, Retail or Hospitality
Excellent communication skills
Ability to articulate financial terms
Ability to ask the right questions
Ability to work in a busy, commercial and driven retail environment