This position handles workflow for customer service calls, production and service technician interaction, and supports administrative needs of a busy customer service-based industry
Job Summary
This position handles workflow for customer service calls, production and service technician interaction, and supports administrative needs of a busy customer service-based industry.
Great customer experiences and service is how we built our reputation; you will be the right fit if you believe in serving people and solving problems.
Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays.
Matching Summary
This position handles workflow for customer service calls, production and service technician interaction, and supports administrative needs of a busy customer service-based industry.
Skills & Requirements
Must-have
Customer service calls workflow
Production and service technician interaction
Administrative support for timekeeping
Create weekly job packs
Create and close purchase orders
Office equipment maintenance scheduling
Setting and confirming install dates
Mailing customer information packets
Updates customer records for accuracy
Nice-to-have
Energetic attitude and warm welcome
Positive image projection
Serving people and solving problems
Adapt quickly to changes
Foster a positive team environment
Uphold company's positive image
Key Requirements
High School Degree/GED
1-2 years Administrative Assistant experience
Previous call center or customer service experience