Customer Service Officer

ALL ABOUT O PTE. LTD.

Singapore, Singapore
Professional grooming and appearance
Precise communication skills
Service-oriented attitude
The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience

Job Summary

  • The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience.
  • Responsibilities include handling phone enquiries with proper etiquette, scheduling appointments, and serving light refreshments to guests.
  • Employees must gather customer satisfaction levels and comply with data protection regulations during registration and transactions.

Matching Summary

Match Score: 85

The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience.

Skills & Requirements

Must-have

  • Professional grooming and appearance
  • Precise communication skills
  • Service-oriented attitude
  • Phone etiquette proficiency
  • Data protection compliance

Nice-to-have

  • Prior beauty line experience
  • Passion for customer service
  • Ideas for operational improvement

Key Requirements

  • Well-groomed professional appearance
  • Good and precise communication skills
  • Prior experience in the beauty line (advantageous)

Work Rights

Not specified

Tailored Resume

Cover Letter