Sr Customer Service Representative

GENUINE PARTS COMPANY

Charleston, WV, United States
Customer order processing
Pricing negotiation within parameters
Inventory management
The role involves responding to customer inquiries, placing orders through various channels, and negotiating prices to maximize company profit

Job Summary

  • The role involves responding to customer inquiries, placing orders through various channels, and negotiating prices to maximize company profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.
  • The company is committed to equal employment opportunity and recruits, hires, and promotes employees based on ability and merit without regard to protected characteristics.

Matching Summary

The role involves responding to customer inquiries, placing orders through various channels, and negotiating prices to maximize company profit.

Skills & Requirements

Must-have

  • customer order processing
  • pricing negotiation within parameters
  • inventory management
  • customer relationship building
  • shipping cost optimization
  • order entry via multiple channels

Nice-to-have

  • process improvement
  • collaboration with account representatives
  • handling customer returns
  • expediting backorders

Key Requirements

  • experience in customer service
  • ability to negotiate pricing
  • knowledge of inventory sourcing
  • work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter