(senior) Customer Journey Expert – Technical Focus (m/w/d)

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Not specified; not specified; benefits: corporate ...
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Product owner experience in agile squads
Customer journey mapping expertise
Requirements engineering and user stories
** The company is seeking a Senior Customer Journey Expert with a technical focus to enhance digital banking products through process improvements and collaboration with various stakeholders. The ideal candidate will have a background in economics or computer science, experience in product management within banking or fintech, and strong analytical skills. The role offers a hybrid work model and attractive benefits, including personal development budgets and flexible working hours. **

Job Summary

  • The role involves acting as a Product Owner to steer squads, prioritize backlogs, and drive the development of digital application processes and consumer credit features.
  • Candidates will serve as a central interface for internal and external partners to ensure structured implementation of bank requirements while managing compliance and risk issues.
  • The company offers a hybrid work model, individual budgets for personal development and health, and benefits including a free Germany ticket and bike leasing.

Matching Summary

Match Score: 75

** The company is seeking a Senior Customer Journey Expert with a technical focus to enhance digital banking products through process improvements and collaboration with various stakeholders. The ideal candidate will have a background in economics or computer science, experience in product management within banking or fintech, and strong analytical skills. The role offers a hybrid work model and attractive benefits, including personal development budgets and flexible working hours. **

Salary

Not specified; Not specified; Benefits: Corporate pension, asset-building contributions, free Germany ticket, bike leasing, subsidized childcare

Skills & Requirements

Must-have

  • Product Owner experience in agile squads
  • Customer Journey Mapping expertise
  • Requirements Engineering and User Stories
  • Digital banking product development
  • Stakeholder management with Legal and Compliance

Nice-to-have

  • Experience with UX/UI designers and data specialists
  • Understanding of consumer credit products
  • Analytical mindset for process improvement
  • International corporate culture adaptability

Key Requirements

  • Completed degree in Business Administration or Computer Science
  • Several years of experience in a bank or FinTech product area
  • Fluent German and English language skills

Work Rights

Not specified

Tailored Resume

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