This role focuses on L3/L4 technical escalation, hardware troubleshooting, and image quality optimization, working closely with local service teams and worldwide PSO/division stakeholders
Job Summary
This role focuses on L3/L4 technical escalation, hardware troubleshooting, and image quality optimization, working closely with local service teams and worldwide PSO/division stakeholders.
Key responsibilities include providing L3A+ escalation support for NPI EBEAM products, acting as the technical owner for Stage and Column-related issues, and driving root cause analysis for complex hardware problems.
KLA offers a competitive, family friendly total rewards package designed to reflect their commitment to an inclusive environment and meet the diverse needs of their employees.
Matching Summary
This role focuses on L3/L4 technical escalation, hardware troubleshooting, and image quality optimization, working closely with local service teams and worldwide PSO/division stakeholders.
Skills & Requirements
Must-have
EBEAM hardware troubleshooting
Image quality optimization
L3/L4 technical escalation
Mechanical/structural engineering fundamentals
Semiconductor equipment hardware troubleshooting
Nice-to-have
Cross-functional collaboration
Global and regional technical engagement
Customer-facing escalation pressure
On-site fab support willingness
Key Requirements
Master’s degree or above in Mechanical Engineering or related disciplines