Ingeniero/a De Soporte En Campo – Monterrey Y Alrededores

Unisys

Monterrey, Mexico
Diagnose, repair, and maintain equipment
Troubleshooting software and hardware
Physical server knowledge
Provide on-site technical support to clients in Monterrey and surrounding municipalities

Job Summary

  • Provide on-site technical support to clients in Monterrey and surrounding municipalities.
  • Diagnose, repair, and maintain physical servers, computers, and laptops, following ticket tracking tools.
  • Maintain a high level of professionalism and meet service level agreements (SLAs) to ensure customer satisfaction.

Matching Summary

Provide on-site technical support to clients in Monterrey and surrounding municipalities.

Skills & Requirements

Must-have

  • Diagnose, repair, and maintain equipment
  • Troubleshooting software and hardware
  • Physical server knowledge
  • Customer service attitude
  • Field service visits

Nice-to-have

  • High level of professionalism
  • Excellent analytical skills
  • Client communication skills

Key Requirements

  • Minimum 1 year of field support experience
  • Valid driver's license and own vehicle
  • Completed High School diploma
  • Technical/Engineering degree (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter