Starting hourly rate: $25.00; annual salary based ...
Schedule and manage installation opportunities
Maintain regular communication with customers
Track installation progress in monday.com
The Customer Experience Associate is responsible for maintaining the installation schedule and ensuring timely customer follow-up throughout the install life cycle
Job Summary
The Customer Experience Associate is responsible for maintaining the installation schedule and ensuring timely customer follow-up throughout the install life cycle.
This role requires maximizing the daily schedule while keeping track of installation progress using Monday.com software.
Candidates will approve contractor bids, research travel costs, and ensure all certifications and paperwork for subcontractors are maintained.
Matching Summary
The Customer Experience Associate is responsible for maintaining the installation schedule and ensuring timely customer follow-up throughout the install life cycle.
Salary
Starting Hourly Rate: $25.00; Annual salary based on variables including experience and location; Benefits include medical, dental, vision, 401K, PTO, and gear discounts