Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, United States
$20ph; not specified; medical, dental + vision pla...
On-site
Inbound call handling
Customer account monitoring
Data entry accuracy
Driveway Finance Corporation is seeking a Customer Service Call Center Representative to provide exceptional service to customers over the phone. This on-site role in Tigard, OR involves handling inquiries, maintaining account information, and assisting with customer requests while emphasizing a customer-first approach

Job Summary

  • Handle inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Monitor customer account details for non-payments, declined payments, delayed payments and other irregularities, and forward delinquent accounts to the appropriate Collections Team.
  • The company offers competitive pay, medical, dental, and vision plans, paid holidays and PTO, disability and life insurance, a 401(k) retirement plan, and other benefits.

Matching Summary

Match Score: 85

Driveway Finance Corporation is seeking a Customer Service Call Center Representative to provide exceptional service to customers over the phone. This on-site role in Tigard, OR involves handling inquiries, maintaining account information, and assisting with customer requests while emphasizing a customer-first approach.

Salary

$20/hour; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Inbound call handling
  • Customer account monitoring
  • Data entry accuracy
  • Professional customer service
  • MS Office proficiency

Nice-to-have

  • Spanish language proficiency
  • Adaptability
  • Accountability
  • Team player
  • Positive attitude

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Excellent communication skills
  • Strong attention to detail
  • Sense of urgency

Work Rights

Not specified

Tailored Resume

Cover Letter