Base: $95,000 - $142,600 usd (denver); + us locati...
Fully remote
3+ years contract lifecycle management experience
3+ years customer-facing services role
Saas environment adoption expertise
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM
Job Summary
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.
The team is united in a mission to help customers realize meaningful value from Workday's emerging, high-impact products using a consistent Customer Success framework.
Candidates will work in a culture rooted in integrity, empathy, and shared enthusiasm where they are trusted to take risks and grow with company support.
Matching Summary
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.
Salary
Base: $95,000 - $142,600 USD (Denver); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus and annual refresh stock grants
Skills & Requirements
Must-have
3+ years Contract Lifecycle Management experience
3+ years customer-facing services role
SaaS environment adoption expertise
Strategic customer engagement leadership
Data-driven maturity assessment skills
Nice-to-have
Executive-level facilitation abilities
Collaborative cross-functional teamwork
Comfort in evolving incubating environments
Sun-drenched optimism and drive
Curious minds and courageous collaboration
Key Requirements
3+ years CLM experience required
3+ years customer-facing services experience
3+ years managing customer relationships for adoption