Msp Field Services Team Lead

DAS Health

Orlando, FL, United States
On-site
Lead and mentor field services team
Hands-on technical support
Manage scheduling and dispatch
The MSP Field Services Team Lead is a hybrid role that combines remote technical support with onsite technical services at client facilities

Job Summary

  • The MSP Field Services Team Lead is a hybrid role that combines remote technical support with onsite technical services at client facilities.
  • This position provides leadership and hands-on technical support to MSP clients, primarily in the Orlando, FL area, while also supporting client locations throughout Florida as business needs require.
  • At DAS Health, we value collaboration, accountability, and continuous improvement.

Matching Summary

The MSP Field Services Team Lead is a hybrid role that combines remote technical support with onsite technical services at client facilities.

Skills & Requirements

Must-have

  • Lead and mentor Field Services team
  • Hands-on technical support
  • Manage scheduling and dispatch
  • Monitor ConnectWise Manage Service Boards
  • Maintain client documentation

Nice-to-have

  • Customer-focused and flexible
  • Professional demeanor
  • Collaborative and accountable

Key Requirements

  • 3-5 years of experience in Field Services, IT Support, or similar
  • Demonstrated leadership experience
  • Windows Server and cloud environments
  • Microsoft 365 Email and Office products
  • Networking concepts and infrastructure
  • High school diploma or GED equivalent

Work Rights

Not specified

Tailored Resume

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