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Cigna Healthcare is seeking a Client Experience Consultant for the Middle Markets division, who will support Account Executives in enhancing client relationships and optimizing service delivery. The role requires knowledge of health-related industries and strong communication skills, with a preference for candidates residing in New Jersey or New York.
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Job Summary
Support Middle Market Account Executives’ strategic selling approach to best demonstrate Cigna Healthcare's value.
Develop and maintain a “Trusted Partner” relationship with Account Executives.
Maintain in-depth knowledge of Cigna products, solutions, and services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives).
Matching Summary
Match Score: 75
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Cigna Healthcare is seeking a Client Experience Consultant for the Middle Markets division, who will support Account Executives in enhancing client relationships and optimizing service delivery. The role requires knowledge of health-related industries and strong communication skills, with a preference for candidates residing in New Jersey or New York.
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Salary
Base: 66,100 - 110,100 USD / yearly; Bonus/Equity: Eligible to participate in an annual bonus plan; Benefits: Comprehensive range of benefits including medical, vision, dental, well-being and behavioral health programs, 401(k), company paid life insurance, tuition reimbursement, 18 days PTO, paid holidays
Skills & Requirements
Must-have
Client operational needs
Health & wellness needs
Service needs
Cigna products and solutions
Organizational collaboration
Nice-to-have
Trusted partner relationship
Broad organizational collaboration
Influence and escalation
Key Requirements
Bachelor’s degree preferred
Health-related industry experience
Product knowledge
Sales practices
Account management
Administrative operations
Cigna funding options knowledge preferred
Cigna benefits structure knowledge preferred
Cigna platforms knowledge preferred
Salesforce experience preferred
KnowledgeXchange experience preferred
Proficiency in Word, Excel, PowerPoint, SharePoint, and Outlook