Concierge & Telephony Services Officer

JLL

Canberra, ACT, Australia
Fully remote
Customer service excellence
Administrative expertise
Front-of-house services
Deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building

Job Summary

  • Deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.
  • Join an entrepreneurial, inclusive culture where like-minded people work naturally together to achieve great things.
  • JLL empowers you to shape a brighter way forward by combining world-class services, advisory, and technology for our clients.

Matching Summary

Deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.

Skills & Requirements

Must-have

  • Customer service excellence
  • Administrative expertise
  • Front-of-house services
  • Visitor services
  • Remote support
  • Call handling

Nice-to-have

  • Entrepreneurial, inclusive culture
  • Develop your strengths
  • Meaningful careers
  • Hospitality/hotel environment experience

Key Requirements

  • Australian Citizenship essential
  • Ability to obtain Agency PEP Clearance

Work Rights

Australian Citizenship required

Tailored Resume

Cover Letter