Job Summary

• The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices across office, manufacturing, and engineering environments.
• Employees are eligible for a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and a 401(k) plan with company matching contributions.
• The role requires adherence to strict safety, environmental, security, and FDA regulations while delivering results that meet Service Level Agreements and high customer satisfaction ratings.

Matching Summary

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay, and 80 hours of holidays plus PTO

Skills & Requirements

Key Requirements

• Associate's degree required
• Bachelor's degree preferred
• 0-3 years of IT support experience
• MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred
• Experience supporting manufacturing and engineering companies preferred

Work Rights