Lead Server - Giants Ridge

Giants Ridge managed by Guest Services, Inc.

Duluth, Minnesota, United States
Base: $13.41 usd hourly; bonus/equity: not specifi...
Guest satisfaction and complaint resolution
Staff supervision, scheduling, and training
Food safety and sanitation standards compliance
The Crew Leader assists management in unit operations to facilitate financial goals while cultivating a team environment for exceptional customer service

Job Summary

  • The Crew Leader assists management in unit operations to facilitate financial goals while cultivating a team environment for exceptional customer service.
  • Essential duties include supervising staff, ensuring food safety standards, handling guest complaints, and maintaining a safe facility environment.
  • The position offers mountain perks including free employee passes, exclusive discounts on food and apparel, and flexible scheduling at a top-rated resort destination.

Matching Summary

The Crew Leader assists management in unit operations to facilitate financial goals while cultivating a team environment for exceptional customer service.

Salary

Base: $13.41 USD Hourly; Bonus/Equity: Not specified; Benefits: Free employee passes, discounts on food and apparel

Skills & Requirements

Must-have

  • Guest satisfaction and complaint resolution
  • Staff supervision, scheduling, and training
  • Food safety and sanitation standards compliance
  • Equipment maintenance and facility upkeep
  • Cash control and financial goal fulfillment

Nice-to-have

  • Strong team leadership and coordination skills
  • Ability to work in fast-paced environment
  • Problem-solving talent for diverse situations
  • Flexible availability for evening and weekend shifts

Key Requirements

  • High School Diploma or GED required
  • At least 2 years of management experience
  • Food Protection Manager Certification required
  • Demonstrated food safety knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter