Customer Success Associate

LatamDev

Buenos Aires, Argentina
On-site
Assisting customers with operating difficulties
Updating tickets with journal entries
Closing tickets with resolution entered
LatamDev is seeking a Customer Success Associate to enhance the customer experience by assisting clients with operational and procedural challenges related to their payment processing products. The ideal candidate should possess strong communication skills, attention to detail, and a problem-solving mindset, thriving in a dynamic work environment

Job Summary

  • dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
  • We are looking for a Customer Success Associate who will be responsible for assisting customers experiencing any operating or procedural difficulty with the use of our products.
  • By joining us you will be a part of an amazing global team that makes it all happen.

Matching Summary

Match Score: 85

LatamDev is seeking a Customer Success Associate to enhance the customer experience by assisting clients with operational and procedural challenges related to their payment processing products. The ideal candidate should possess strong communication skills, attention to detail, and a problem-solving mindset, thriving in a dynamic work environment.

Skills & Requirements

Must-have

  • assisting customers with operating difficulties
  • updating tickets with journal entries
  • closing tickets with resolution entered
  • verifying suggested solutions

Nice-to-have

  • good communicator
  • excellent listener
  • self-motivated
  • natural problem solver
  • work in a fast-paced environment

Key Requirements

  • reliable individual
  • detail-oriented individual
  • hard-working individual

Work Rights

Not specified

Tailored Resume

Cover Letter