Level 1 Network Operations Analyst

DXC Technology Australia & New Zealand

Adelaide, Australia
On-site
Network event triage and verification
Incident record management (itil)
Troubleshoot and resolve incidents
As a Level 1 Network Operations Analyst, you will be part of a high-performing team responsible for the first line of support in a dynamic, multi-vendor environment

Job Summary

  • As a Level 1 Network Operations Analyst, you will be part of a high-performing team responsible for the first line of support in a dynamic, multi-vendor environment.
  • You will have a close relationship with our L2 technicians to provide 24x7, 365 days a year support.
  • At DXC, we value inclusion, integrity, and innovation. You’ll be empowered to grow your career, supported by a global team that’s committed to delivering excellence for our customers and communities.

Matching Summary

As a Level 1 Network Operations Analyst, you will be part of a high-performing team responsible for the first line of support in a dynamic, multi-vendor environment.

Skills & Requirements

Must-have

  • Network event triage and verification
  • Incident record management (ITIL)
  • Troubleshoot and resolve incidents
  • Cisco networking devices
  • Palo Alto firewall knowledge
  • SD-WAN technology understanding

Nice-to-have

  • Collaborative fast-paced setting
  • In-person collaboration and flexibility
  • Inclusive environment

Key Requirements

  • 1-3 years of experience in networking
  • Bachelor’s Degree or Diploma in IT
  • CCNA or CIPA certifications highly regarded

Work Rights

Not specified

Tailored Resume

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