Play a key role in advancing our omnichannel engagement strategy across franchises and markets
Job Summary
Play a key role in advancing our omnichannel engagement strategy across franchises and markets.
Lead strategic innovation projects to strengthen customer experience — such as universal HCP identification systems, implementation of new push channels, and personalized content delivery.
Be part of a forward-thinking global team shaping the future of HCP engagement.
Matching Summary
Play a key role in advancing our omnichannel engagement strategy across franchises and markets.
Skills & Requirements
Must-have
Omnichannel engagement strategy
HCP journey design workshops
CRM capabilities and enhancements
Universal HCP identification systems
Personalized content delivery
Nice-to-have
Forward-thinking global team
Continuous learning environment
Cross-market project leadership
Stakeholder management skills
Key Requirements
Master’s degree in Business, Marketing, Digital, or related field
5+ years of experience
Strong understanding of HCP engagement models
Experience with CRM tools (e.g., Salesforce, Veeva)