The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs
Job Summary
The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.
This role will ensure that services delivered are consistent with quality and service standards set as well as being pro-active in informing the improvement of services or alternative ways of working to deliver maximum outcomes.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.
Matching Summary
The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.
Skills & Requirements
Must-have
front-line service delivery
participant career change support
program and provider feedback
client program needs coordination
claim file maintenance
service delivery quality checks
Nice-to-have
foster a learning culture
celebrates diversity and inclusion
support and counselling services
Key Requirements
5 years' experience in HR, Career Management, Coaching, Recruitment, or related fields
Degree qualified in HR, Recruitment, Career Management or similar