Client Services Specialist - German Or Italian Speaker

AUTODESK CONSTRUCTION CLOUD

Dublin, Ireland
Fully remote
German or italian and english fluency (c1)
Multi-channel customer support
Troubleshoot product access and licensing
As a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring timely resolution of product access, licensing, and account issues, using your German language skills

Job Summary

  • As a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring timely resolution of product access, licensing, and account issues, using your German language skills.
  • You will deliver an exceptional customer experience through strong problem-solving, clear communication, and collaboration in a fast-paced, team-oriented environment.
  • Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.

Matching Summary

As a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring timely resolution of product access, licensing, and account issues, using your German language skills.

Skills & Requirements

Must-have

  • German or Italian and English fluency (C1)
  • Multi-channel customer support
  • Troubleshoot product access and licensing
  • CRM system experience
  • Work flexible shifts and overtime

Nice-to-have

  • Spanish/French language skills
  • Strong problem-solving skills
  • Manage multiple priorities
  • Contribute to knowledge base

Key Requirements

  • 0-4 years professional experience
  • Graduate or equivalent work experience
  • Living in Ireland with valid employment permit

Work Rights

Must be living in Ireland with a valid employment permit

Tailored Resume

Cover Letter