IT Support Technician, Ops Tech Solutions (OTS)

Amazon

Wakefield, GB
Remote
Install and fix it infrastructure issues
Provide first and second-line support
Manage it service tickets
This role involves supporting local users by installing, maintaining, and fixing IT infrastructure and end-user devices at a logistics site

Job Summary

  • This role involves supporting local users by installing, maintaining, and fixing IT infrastructure and end-user devices at a logistics site.
  • The position offers opportunities to earn industry-recognised qualifications and develop technical skills through dedicated learning resources.
  • Team members work around the clock to ensure minimal business interruption while maintaining and upgrading global IT infrastructure.

Matching Summary

This role involves supporting local users by installing, maintaining, and fixing IT infrastructure and end-user devices at a logistics site.

Skills & Requirements

Must-have

  • Install and fix IT infrastructure issues
  • Provide first and second-line support
  • Manage IT service tickets
  • Perform proactive equipment maintenance

Nice-to-have

  • Fast-paced environment adaptability
  • Collaborative team spirit
  • Innovation and system improvement suggestions
  • Mentorship and career growth mindset

Work Rights

Not specified

Tailored Resume

Cover Letter