Resident Service Agent

JLL

London, United Kingdom
Warm and courteous welcome
Seamless resident experience
Co-ordinate day-to-day operations
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.
  • Provide a warm and courteous welcome to all residents and visitors, actively engage with residents, visitors, colleagues, and contractors to provide a seamless experience.
  • Maintain an organised and tidy work area including reception area, lobby, and resident floor corridors while protecting the privacy and security of the client, residents, visitors, and colleagues.

Matching Summary

JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.

Skills & Requirements

Must-have

  • warm and courteous welcome
  • seamless resident experience
  • co-ordinate day-to-day operations
  • anticipate residents' needs
  • Health and Safety principals
  • exceptional customer service delivery
  • maintain organised and tidy work area

Nice-to-have

  • pro-active and able to use initiative
  • great team player
  • confident and outgoing nature
  • AI-driven candidate matching

Key Requirements

  • Good level of education
  • strong written and verbal communication skills
  • Good level of computer literacy
  • Understanding of exceptional customer service delivery
  • Sound understanding of Health and Safety principals

Work Rights

Not specified

Tailored Resume

Cover Letter